Knowledge gained through research on strategic improvement is at the core of my management consulting practice. The application of that knowledge in organizations leads to proven concepts, methods, tools, and techniques. Please read my research articles and abstracts and then contact me if you have any comments or questions.
- Top This: How to Maintain Your Edge After Gaining a Quality Advantage
- Six Sigma: Definition and Underlying Theory
- Integrating Quality Management Practices With Knowledge Management Practices
- Horizontal Interaction During Strategic Improvement Initiatives: A Study Involving Six Quality-Oriented Organizations