Knowledge gained through research on strategic improvement is at the core of my management consulting practice. The application of that knowledge in organizations leads to proven concepts, methods, tools, and techniques. Please read my research articles and abstracts and then contact me if you have any comments or questions.

Abstracts

• Top This: How to Maintain Your Edge After Gaining a Quality Advantage
• Six Sigma: Definition and Underlying Theory
• Integrating Quality Management Practices With Knowledge Management Practices
• Horizontal Interaction During Strategic Improvement Initiatives: A Study Involving Six Quality-Oriented Organizations

Papers

• Artificial Intelligence for Strategic Improvement
• Advances in Horizontal Interaction
• Visions & Visioning
• Shaping Organizational Culture
• Advances in Strategic Planning
• Information-Based Customer Value Creation
• Big Data in Hoshin Kanri
• Quality, Analytics, and Big Data
• Applying the Four Student Model During the SDCA Cycle
• The Application of Policy Deployment in Indian Companies
• The Role of Discovery in Strategic Improvement
• Strategic Improvement in Healthcare: Lessons from Eight U.S. Medical Centers