Services

Charles Liedtke

Public Seminars

Organizational Assessments (partial listing)

  • Organizational Performance
  • Strategic Planning Process
  • Analytics Capabilities
  • Product/Service Performance
  • Voice of the Customer
  • Quality Management System
  • Leadership Development
  • Organizational Culture
  • Organizational Structures

Design of Roadmaps & Structures (partial listing)

  • Improvement Roadmaps
  • Organization Charts
  • Analytics Roadmap

Customized Courses (partial listing)

  • Strategic Management
  • Creating Your Mission, Vision, & Values
  • Strategy Tools
  • Creating an Organizational Performance Measurement System
  • Process Management
  • Voice of the Customer
  • TQM: Daily Management, QC Circles, Hoshin Kanri, & Cross-Functional Management
  • Preserving Quality Superiority
  • Statistical Methods for Improvement ( Basic & Advanced)
  • Six Sigma: Yellow Belt, Green Belt, Black Belt, Master Black Belt, & Champion
  • Basic Lean Training & Advanced Lean Training
  • New Product/Service Development
  • Creating an Improvement Culture
  • Creating High-Performing Teams
  • Knowledge Management Essentials
  • Root Cause Analysis
  • Qualitative Research Tools

Management Consulting

On-site consulting in full-day and half-day time increments